How can we help?

Unfortunately, you cannot change the contact person of your consultation.

Please cancel your current consultation and register a new one.

Yes, you can.

Go to the Consultation List, click on the subject, and select "Cancel".

Please note that once you canceled a consultation, you cannot undo it.

The "Response Deadline" is the date by which you expect a response from the group.

You cannot change the group after submitting your consultation.

Please cancel the current consultation and submit a new one.

Yes, it is mandatory.

Please enter an expected due date, even if it is tentatively set and hasn't been finalized yet.

This helps avoid both you and groups wasting time on proposals that may not meet your needs.

If the date is approximate, you can include a note in the additional information area.

Click on the group names to view their details and PR points.

This information helps you make informed decisions when choosing a group for your consultation.

Yes, you can.

You can select multiple groups simultaneously, saving you the effort of sending the same consultation request multiple times.

Click the button next to "Expected Total Amount" to enter the quantity and unit price.

Yes, you can.  

Before submitting your consultation, you can exchange messages through "Contact by Message" on the consultation screen or from the message list.

After submitting, you can continue communication using the message room that appears after submitting consultation or access from the consultation details.

Click a pair of triangles next to the 'Response Deadline' to arrange consultations by earliest or latest deadlines.  

Please note that the order may vary due to time zone differences.

Up to 30 items are displayed per page.

If there are more than 30 items, click the page number at the bottom to go to the other page.

Clear the search conditions and click the search button again.

You can also refresh the page to reset the conditions.

Yes, a notification email will be automatically sent.

You can also use the message room to send messages.

Go to the Consultation List, click the subject, and select "History".

Go to the Consultation List, click the subject, and click "Edit".

You can search by subject, group, and consultation number.

Free word search allows you to enter a keyword and search across multiple items with an OR function.

Advanced search allows you to specify multiple search criteria and use an AND function between them.

Click the subject to view the PDF preview.

Click the edition number.

Click "Export CSV" at the bottom of the screen.

You can change it in the Company Info screen.

Message sending time and registration time displayed on history screens are based on the time zone you have chosen in your Settings.

However, for other dates only show the date without time, such as requested date, response deadline and responsed date, they follow the time zone set or changed for each consultation.

The time zone in Japan (UTC+09:00) or the time zone of the group you're working with.

Unfortunately, if you register from the English page, you cannot use Platto-Monodukuri in Japanese.

Likewise, if you register from the Japanese page, you can't use Platto-Monodukuri in English.

If you accidentally register in a language other than your preference, please contact TECHNOA for assistance.

No, you cannot.